Technical Support and product related questions

You can find tips, solutions and answers to frequently asked questions on our special page!
Faq Tips and Solutions >

For general technical questions please contact:

Product Support

Jeanette Springer

Email: [email protected]

Product Support

Olga Dmitrieva

Email: [email protected]

Product Support

Patrycja Kozak

Email: [email protected]

For product-related questions please contact our Product Managers:

Bone & Minerals, Neurodegeneration, Tumor markers, Research products

Oliver Schmidt

Phone: +49 (0)40-53 28 91-1668
Email: [email protected]

Autoimmunity, Infectious Diseases

Dr. Constanze Drechsel

Phone: +49 (0) 40-53 28 91-1667
Email: [email protected]

Saliva Diagnostics, Food intolerance, Immunology, Metabolic syndrome

Dr. Dajana Domik

Telefon: +49 (0) 40-53 28 91-1666
Email: [email protected]

LC-MS and Immunoassays; Endocrinology incl. Catecholamine

John Rohloff

Phone: +49 (0)40-53 28 91-1669
Email: [email protected]